Repairs

About Natural Gemstones

Eden Lane jewellery is crafted with natural gemstones, each carefully selected for its individual beauty.

As natural gemstones are formed by nature, slight variations in colour, shape, texture, and inclusions may occur. These characteristics are part of the natural charm of each stone, making every piece truly one of a kind.

Please note that the colour and appearance of gemstones may differ slightly from the product images depending on the individual stone, lighting conditions, and screen settings.

Repairs & After-Sales Service

At Eden Lane, we offer a 6-month warranty on our jewellery from the date of purchase.
Each piece is handcrafted with natural gemstones and delicate settings. Due to the nature of handmade jewellery, slight wear or damage may occur over time depending on how the piece is worn and cared for.

Gold plating may gradually fade with use, depending on wear, storage, and care. Exposure to water, perfume, chemicals, sweat, friction, and daily use may affect the longevity of the plating, especially on rings.

To help preserve your jewellery for longer, we recommend following our jewellery care instructions.

After the 6-month warranty period, repairs and replating services may be available for an additional cost.

For repair requests, replating enquiries, or any other assistance, please contact us directly.